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Earn Compensation for Using Secure-Mail in Alberta
Secure-Mail Can Be Billable
Clicking send on Secure-Mail messages to patients and other physicians can qualify for compensation. Many patient concerns can be appropriately addressed using text-based communications. In fact, over 80% of virtual health services provided by physicians at Kaiser Permanente are delivered via secure messaging.
When you need an expert opinion from a colleague, Econsultations are easy to conduct using Secure-Mail. Clinicians rate Secure-Mail the fastest way to communicate with other healthcare professionals. There isn’t the delay experienced with mail, and it doesn’t require the multiple attempts to connect, or appointment disruptions that phone calls often do.
Always Privacy Compliant Communication
To qualify for compensation, communication must be conducted through an OIPC-accepted communication service that meets CPSA guidelines. Of course, you must file an amendment for your PIA that describes your use of the service. Brightsquid Secure-Mail keeps healthcare data safe during delivery and automatically prevents privacy breaches in ways that traditional services can’t.
Health Service Codes for Secure-Mail with Patients
In Canada, the average face-to-face consultation lasts just over 15 minutes. That means 6 patient concerns can be addressed using Secure-Mail in the time it takes to see one patient (for a total compensation of $120).
Know the Codes
Category: V Visit
Base Rate: $20.00
Claim this code for medically necessary advice or follow up for your patients that can be managed remotely. It can be billed up to 14 times per week per physician (once per patient) but not claimed within 24 hours of an office visit for the same patient.
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Category: V Visit (not counted toward cap)
Base Rate: $20.00
This code can be claimed during the COVID-19 pandemic for providing advice via telephone, secure email, and videoconference. Can be claimed for providing advice, providing a new prescription, or prescription renewal.
Know When To Use Codes 03.01S and 03.01AD
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Delivering advice to a patient that has a question about side effects from medication.
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Responding to patient follow up questions after a diagnosis.
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Changing a treatment plan following lab results.
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Responding to a patient question about a new concern that can be managed appropriately using secure messaging.
Health Service Codes for Secure-Mail Between Physicians
E-consultations with other physicians conducted over Brightsquid Secure-Mail to acquire expert opinions about a patient concern qualify for these codes when both providers use the service.
This service is often used in place of referrals, saving staff time and effort while accelerating patient treatment by getting specialist opinions without necessarily requiring a scheduled office visit.
Category: V Visit
Base Rate: $33.28
The purpose of the communication must be to seek advice from a physician more experienced in treating the patient condition. This service may not be claimed for transfer of care alone.
Category: V Visit
Base Rate: $68.65
Claim this code when you have provided an opinion and recommendations for patient treatment to a requesting physician after reviewing pertinent family/patient history, history of the presenting complaint as well as laboratory and other data indicated.