At the beginning of COVID-19, clinics were forced to adapt the way they deliver care. Physicians were unable to see patients in the same way, and many were unable to come into the clinic. Doctors and staff were often overwhelmed with excess time on the phone or supporting patients through technology challenges.
Drumheller Associated Physicians learned that physicians can provide advice to patients more efficiently than phone because there is no room for elongated conversations (that were sometimes taking an hour).
Watch this webinar to learn how Drumheller Associated Physicians used Secure-Mail to focus physician time and maintain continuity of care while giving providers the freedom and flexibility to stay safe through the pandemic.